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Institutional Support Department

“Complejo Educaitvo Bilingüe Nueva Esperanza” (New Hope School) has an interdisciplinary team in the psychology and orientation fields which give support in academic, social, and emotional needs of our students, as well as support to teachers and parents.

This team forms the Institutional Support Department or “Departamento de Apoyo Institucional (DAI)”, which keeping one coordination, intervenes in the different academic units such as preschool, primary and secondary.

According to our school’s Humanistic Philosophy, DAI’s focus is on giving support in the different growth stages of our students. For this reason, we offer an environment of trust for both students and parents come and express their needs. The intervention areas are:


  • Academic, emotional and social support and monitoring.
  • Intervention in moments of crisis (Not therapy)
  • Reference to external professionals and intervention monitoring.
  • Diagnostic approaches (Nondiagnostic)
  • Management of special educational needs (non significant, access, and significant curricular adaptations) according to the Law 7600
  • Workshops and lectures
  • Admission and induction process for new students
  • Group and individual interventions
  • Accompaniment in vocational guidance


  • Trainings
  • Workshops and lectures
  • Accompaniment: in special cases, Curricular Adaptations and meetings with parents and external professionals
  • Participation in the “Comité de Apoyo” (Support Committee) and “Comité Disciplinario” (Disciplinary Committee)


  • Workshops and lectures
  • Guidance in various topics
  • Meetings and monitoring of cases.
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